ChartDirector Support - View Thread 1377727002

ChartDirector Support

Search

[Aug-29-2013 05:56] Lack of memory in excel to draw chart (Thiago Almeida Franco)
- [Aug-29-2013 21:50] Re: Lack of memory in excel to draw chart (Thiago Almeida Franco)
  - [Aug-30-2013 06:54] Re: Lack of memory in excel to draw chart (Peter Kwan)
    - [Aug-30-2013 07:06] Re: Lack of memory in excel to draw chart (Thiago Almeida Franco)
      - [Sep-04-2013 15:38] Re: Lack of memory in excel to draw chart (Peter Kwan)
      - [Sep-04-2013 19:45] Re: Lack of memory in excel to draw chart (Thiago Almeida Franco)

Lack of memory in excel to draw chart
Posted by Thiago Almeida Franco on Aug-29-2013 05:56	\| Reply \| Monitor
Hi, each time i use the code Set simplebar = c.makePicture() excel takes 20 mb of memory and do not return it even after i close the forms. When i call the chart many times, i have to close excel and open again to free memory, because there is no more memory to execute it. What can i do to return this memory automatic in order to not worry about memory again? Thank you!

Re: Lack of memory in excel to draw chart

Posted by Thiago Almeida Franco on Aug-29-2013 21:50

Here is an example.
This chart takes 8 mb of memory each time i draw and don't return it. if i use it many times i
get the message from excel :"Out of memory".
How can i erase all the data used to draw, so the memory before and after are the same?
Is there a way to restablish this memory without close the application?

Thank you.

Pasta1.xlsm
136.26 Kb

Re: Lack of memory in excel to draw chart
Posted by Peter Kwan on Aug-30-2013 06:54	\| Reply \| Monitor
Hi Thiago, I confirm this is in fact due to a bug in ChartDirector. We should be able to produce a patch by next Monday to solve this problem. I will update you when the patch is available. Regards Peter Kwan

Re: Lack of memory in excel to draw chart
Posted by Thiago Almeida Franco on Aug-30-2013 07:06	\| Reply \| Monitor
Thank you very much. I think your software is fantastic and i am glad i could help you to find this bug. Please, let me know as soon as this patch is available. I will recommend ChartDirector to my friends. Thank you!

Re: Lack of memory in excel to draw chart
Posted by Peter Kwan on Sep-04-2013 15:38	\| Reply \| Monitor
Hi Thiago, Sorry for the late reply. We have updated the ChartDirector for ASP/COM/VB on Monday but I forgot to update this post. You may uninstall the previous "ChartDirector for ASP/COM/VB", then download the latest "ChartDirector for ASP/COM/VB" from our web site, and then install it. It should then solve the problem. Hope this can help. Regards Peter Kwan

Re: Lack of memory in excel to draw chart
Posted by Thiago Almeida Franco on Sep-04-2013 19:45	\| Reply \| Monitor
Hi Peter, i will download and test the last version. Thank You! Regards.