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  Perl version support
Posted by Chris Koester on Dec-15-2010 20:19
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I have only been using chartdirector for a short time now and any advice is much appreciated.  I have couple of questions which I have not been able to confirm.

1.   I am using the perl version on solaris x86.    When developing is there a way to see error message or log.    When it does not display as I expected it does not currently give any error or message.    Is there an option I need to turn on for dugging to assist with development?

2.  I am running perl 5.8 on test server and I have a webpage working but when I moved it to production (running perl 5.10) the ledgends/labeles on the graph does not display.


Thanks in advance for help.

Thanks

Chris

  Re: Perl version support
Posted by Peter Kwan on Dec-15-2010 21:14
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Hi Chris,

When error occurs, ChartDirector will output error message using the standard error reporting method of the programming language. For Perl, I think it will just use "die 'xxxx'" to output the error message.

Note that if you are writing a web application, you may or may not see the error message on the browser window. It depends on your web system configuration. For example, some systems will intention show a blank page or a generic error page if the Perl script dies (with or without an error message) to avoid the user seeing the error message.

Also, as explain in the following thread:

http://www.chartdir.com/forum/download_thread.php?site=chartdir&bn=chartdir_support&thread=1292356351

ChartDirector will not report errors in search for fonts. Instead, it will just try its best effort to render text if the specified font is not found. As fonts issues are usually caused by incorrect installation, please kindly try the "check installation script" to verify if the installation is correct.

Hope this can help.

Regards
Peter Kwan