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  Chart Director 5 install on Windows 7 64 Bit: Apache won't start
Posted by Michel Jouvernaux on Jun-13-2012 14:17
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Hi!

I have Windows 7 Professional 64 bit (6.1 build 7601), Apache 2.2.22 (Win32, thread safe) and PHP 5.2.17 (also 32 bit, VC6).  I have installed ChartDirector 5 (32 bit) downloaded from "http://download2.advsofteng.com/chartdir_php_win32.zip".  Referring to the content of the ChartDirector Help file, I believe that is the correct version for me to install (although I did try the Windows 64 bit version of ChartDirector and that did not help). I have copied all of /lib to my PHP extension directory.

Problem is, once I add "extension=phpchartdir530.dll" to my php.ini, Apache refuses to start.  I have checked access rights on all files and folders and all is OK (pretty much free for all in fact).  I get no error message, just that "the application has stopped working...", ditto if I start Apache on the command line.  Nothing in the Apache error log either, just about the "...PID being overwritten... etc".  Event Viewer log refers to "faulty module name php5ts.dll, version 5.2.17.17..."

I have usual MySQL and a few other extensions loaded, nothing far-fetched, and all works fine till I try to load ChartDirector and restart Apache. I have experience with ChartDirector on AIX, FreeBSD, Windows XP, and have never had this much trouble.  This is my new developper machine I'm trying to set up...  Please HELP!

Cheers,

Michel

  Re: Chart Director 5 install on Windows 7 64 Bit: Apache won't start
Posted by Peter Kwan on Jun-13-2012 23:58
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Hi Michel,

You mentioned that you are using "extension=phpchartdir530.dll". Is it possible the correct line should be "extension=phpchartdir520.dll"? It is because you mentioned that your PHP version is 5.2.17.

Regards
Peter Kwan

  Re: Chart Director 5 install on Windows 7 64 Bit: Apache won't start
Posted by Michel Jouvernaux on Jun-14-2012 06:59
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Oh Dear, I had not clicked that there was a direct relationship between the dll and the PHP version.  I thought the latest dll version was the last update and the best one to use and was backwards compatible.  Your install page sort of alludes to that when it states "4.2.1 and above"... I translated that to apply to the later versions... we can agree something got lost in that translation!

But it all works now, and I must commend you on the quality and rapidity of your support. Most appreciated!

Regards,

Michel
Peter Kwan wrote:

Hi Michel,

You mentioned that you are using "extension=phpchartdir530.dll". Is it possible the correct line should be "extension=phpchartdir520.dll"? It is because you mentioned that your PHP version is 5.2.17.

Regards
Peter Kwan