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  ChartDirector text not showing on migration?
Posted by Charles Richard on Apr-21-2015 03:53
Hi,

First time posting so hopefully this is ok.

I am trying to move content from a current server to a new server and the source server is using ChartDirector. I copied everything I thought I needed, have the correct settings in php.ini such as extension_dir and extension, have the license file and installed the correct php modules as far as I know.

What is happening is the following:

When I call the url from the old server, everything works correctly:

example: http://192.x.x.x/mychartgeneration.php

When I call from the new server with new IP:

http://192.x.x.x+1/mychartgeneration.php

The chart generates but the text (ie labels) that appears with the graph is not showing on the new server. I realize this is somewhat vague and unfortunately, don't think I can paste an example.

I don't see any errors in my Apache log so I'm not really sure where to look. I find it strange that the graph generates correctly but the labels don't.

Any ideas where I could start looking? I'm going to try the phpdemo scripts which I don't think were installed to see if those would be different. Then it would be easier to send examples of what is happening.

Thanks!

  Re: ChartDirector text not showing on migration?
Posted by Charles Richard on Apr-21-2015 04:02
And we are using ChartDirector 3. A previous employee was responsible for this component and nobody realized this was out of date.

  Re: ChartDirector text not showing on migration?
Posted by Charles Richard on Apr-21-2015 20:55
Figured how my issue. I was missing some fonts that were outside of our chartdirector installation in /usr/lib64/php/modules/fonts.

Thanks,
Charles