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 Upgrade license issue |
| Posted by Ray Gauvreau on Nov-10-2015 04:40 |
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I have been using ChartDirector for years and love it. I am trying to upgrade from 5.1.1. The upgrade seems to work but there is a yellow warning on each chart about the license.
When I look at Chart Director Info I get the following.
2015-11-09 15:28:35> ChartDirector at C:\\uWeb_Apps\\PHP\\ext\\chartdir.dll started
2015-11-09 15:28:35> License file C:\\uWeb_Apps\\PHP\\ext\\chartdir.lic: License key is too old - The current license key can only be used up to ChartDirector version 5, but this ChartDirector is of version 6. Please upgrade.
Updated license check at 2015-11-09 15:28:39> License file C:\\uWeb_Apps\\PHP\\ext\\chartdir.lic: License key is too old - The current license key can only be used up to ChartDirector version 5, but this ChartDirector is of version 6. Please upgrade.
The license file, chartdir.lic is the same used for 5.1.1 and in the same location as before. I copied all the dll into my location too.
Please help. |
| Re: Upgrade license issue |
| Posted by Peter Kwan on Nov-11-2015 00:07 |
|
Hi Ray,
Is it possible to email the license file "C:\\uWeb_Apps\\PHP\\ext\\chartdir.lic" to me for
checking? My email is pkwan@advsofteng.net
One possibility is that the license key is for a ChartDirector 4.x license. ChartDirector 4.x
license key can be used on ChartDirector 5.x, just like ChartDirector 5.x license key can be
used on ChartDirector 6.x. So if your license key is working on ChartDirector 5.x, it can be a
ChartDirector 4.x key or ChartDirector 5.x key. I can verify the version of the key by
checking the license file.
Regards
Peter Kwan |
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