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  Chart Director does not recognize my license key!
Posted by Tim on Aug-03-2021 00:34
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After upgrading ChartDirector's version to 7, it does not recognize that I have a license for ChartDirector and has the yellow warning watermarks on my charts.
I tested the license key with the s = getBootLog() option and says it is valid.

Someone help me please!

  Re: Chart Director does not recognize my license key!
Posted by Peter Kwan on Aug-03-2021 09:23
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Hi Tim,

Are you using the getBootLog test on the application and on the machine that causes the problem? Sometimes the licensing may work in the development machine and not the deployment machine because they have licenses of different versions.

If this still cannot solve the problem, you may email your license key to me (pkwan@advsofteng.net) and also the screen shot of the getBootLog output. Please make sure the getBootLog output is obtained on the application instance that shows the problem.

Regards
Peter Kwan