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  Licence Code Update from phpchartdir560 to phpchartdir720
Posted by Uwe on Aug-17-2018 19:03
We are using a Solution based on Apache & Jedox (a BI Solution)
After Update to the current version, the "unregistered" text appears.

Do I have to update the Licence or buy a new one ?

  Re: Licence Code Update from phpchartdir560 to phpchartdir720
Posted by Peter Kwan on Aug-23-2018 18:38
In case anyone is reading this thread, the licensing issues have been responded to by email.

  Re: Licence Code Update from phpchartdir560 to phpchartdir720
Posted by Diego on Mar-27-2019 01:12
We have the same problem. Is there a solution?

  Re: Licence Code Update from phpchartdir560 to phpchartdir720
Posted by uwe on Mar-27-2019 14:50
Our backend ist Jedox (www.jedox.com), so in the Jedox Version there are some demo Reports with Code,
and in the code there ist the new Serial Number that you can use for own reports.

  Re: Licence Code Update from phpchartdir560 to phpchartdir720
Posted by Peter Kwan on Mar-27-2019 17:11
Hi Diego,

In this problem, the user is using "a Solution based on Apache & Jedox (a BI Solution)".

In this case, we found that the the license is a "ChartDirector Redistribution License" for ChartDirector version 4, registered to Jedox.

I am not familiar with the Jedox system. I speculate that Jedox redistributed ChartDirector with their solution. When the ChartDirector is updated to version 6, the license no longer works and hence the "unregistered message".

The ideal solution is to contact Jedox to ask them to update the license.

I am not sure if you can legally modify the Jedox solution yourself. If you can, you may consider to purchase a license yourself to replace Jedox's license.

Since this is more of a commercial issue rather than technical issue, for further enquiry, please email me at pkwan@advsofteng.net

Regards
Peter Kwan

  Re: Licence Code Update from phpchartdir560 to phpchartdir720
Posted by Peter Kwan on Mar-27-2019 17:13
Hi Diego,

I didn't see Uwe's reply before writing my own reply. Since there is already a new license key in Jedox's sample code, please use the new key.

Regards
Peter Kwan

  Re: Licence Code Update from phpchartdir560 to phpchartdir720
Posted by Diego on Mar-27-2019 21:26
Hi Uwe, hi Peter

I found the licence key.

Thank you very much for your support.

Best Regards
Diego